For life-threatening emergencies, contact 911 if you are off campus or University of Alabama Policy Department at 205-348-5454 if you are on campus.

What to do if you experience an immigration-related emergency, such as:

  • Loss of your passport or other important documents while overseas
  • Visit by government officer at home or on campus (note: do not sign anything. Politely ask a government officer if you can call UA ISSS or your home country consulate)
  • Detainment at U.S. port of entry like airports (note: do not sign anything. Politely ask an immigration officer if you can call UA ISSS or your home country consulate)
  • Threat of deportation (note: do not sign anything. Politely ask an immigration officer if you can call UA ISSS or your home country consulate)

If during normal office hours (8:00 a.m.– 4:15 p.m.), call ISSS at 205-348-5402.

If outside of regular office hours, call the UAPD at 205-348-5454 and their dispatcher will connect you with an ISSS staff member.

If you are on campus, contact the University of Alabama Police Department at 205-348-5454. If you are off campus, call 911.

You may experience an emergency such as:

  • Car accident
  • Criminal activity
  • Missing persons
  • Suicidal thoughts
  • Natural disasters (tornado, flood, etc.)
  • Sexual assault and misconduct
  • Violence
  • Other incidents

ISSS is here to help you, but you may want to take advantage of these resources on campus for other issues such as:

  • Culture shock
  • Stress
  • Conflicts with classmates or professors
  • Financial problems
  • Scams

Counseling Center 205-348-3863

Housing and Residential Communities 205-348-6676 housing@ua.edu

Student Health 205-348-6262 Patient Portal

Women and Gender Resource Center 205-348-5040

Title IX Office 205-348-5496

Student Care and Well-Being 205-348-2461

Employee Assistance Program 205-759-7890 or 866-840-0750